FREQUENTLY ASKED QUESTIONS

Can the LifeMarker^TM QR chip be attached to any headstone?

Yes! The QR code chip can be attached to any new or existing memorial with a dry, clean, smooth surface. Before attaching the LifeMarker^TM chip, please check with the cemetery or mausoleum to make sure they do not have any restrictions on the use of bar codes on monuments.

How long will the LifeMarker^TM QR code chip last?

The QR code chip is made from high-grade material and should last indefinitely with no issues.

What is the cost of the LifeMarker^TM service?

The service, which includes a unique QR code chip and Web site maintenance, is a one-time expense of $199.

What if the chip is damaged or stolen?

LifeMarker^TM will replace your QR chip for a fee of $15 which covers shipping and handling.

How do I set up an account?

Once you have purchased and received your LifeMarker^TM follow the guidelines and instructions below to set up your account. If you need more help, technical support is always available by clicking the SUPPORT button on the login or contact pages.

Account setup:

1.    Click LOGIN

2.    Select CREATE ACCOUNT

3.    Enter the activation code that was provided to you when you received your QR chip. If you do not have an activation code, call 1.866.543.3103.

4.    Enter the 8-digit Chip Number in the QR Number field

5.    Click CONTINUE

6.    Select a user name and password

Once you have registered, select an icon (home, photos, video, voice) and follow the instructions to upload your content.

If you have any questions, call support: 1.866.543.3103.

Once you have uploaded information into your LifeMarker^TM Web archive, simply peel the backing material off the back of the chip to expose the adhesive and attach the chip to any dry, clean, smooth surface.

Before attaching the LifeMarker^TM chip, check with the cemetery or mausoleum to make sure they do not have any restrictions on the use of bar codes on monuments.

Then, with a smart phone or any communication device with Internet access, just scan* the QR chip. The LifeMarker^TM SEARCH page will appear. Enter the 8-digit QR Chip Number or archive name to access your page.

TO VIEW THE WEB ARCHIVE ON A COMPUTER

Distant friends and family can view the Web archive from any computer with Internet access. From the LifeMarker^TM Website, select SEARCH from the menu bar. Enter the 8-digit QR Chip Number or the archive name in the search field to view the Web archive.

What if I need help?

If you have questions, call the support line: 1.866.543.3103. Most questions are answered free of charge.

Who can enter or change information in the LifeMarker^TM archive?

Only the administrator, or those they authorize, can post or edit information in the Web archive.

How long will the LifeMarker^TM web archive be maintained?

Web archive page(s) that comply with the terms and conditions of LifeMarker^TM, LLC will be maintained for as long as the company is in business.